Customer Centre Agent - Wetherill Park

About the role

Delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers. Handle a range of inbound customer calls from around the state. Effectively manage customer orders for concrete and quarry products Shifts starting from either 6am or 8am and then work an 8-hour shift. Rostered Saturday morning work is required. Working 2 x half day Saturdays p/month and have the option to work those from home. Background, Skills & Experience Required: Absolutely no logistics or construction industry experience necessary - learn it all through our well-established and structured training program. Customer service experience - phone based or in person. Problem Solving - working together and innovate to meet the challenges of the day. No two days are the same. Resilience - being able to take on a challenge with a calm and solutions focussed composure. Confident in picking up new technology, we use SAP and Microsoft programs along with some internal systems. Industry experience in 1 or more of the following Retail, Fast food/Hospitality, Banking, Insurance, Services Sector, Government. All those experiences you have are transferable.

Benefits

Additional Information

Reporting to the Hymix State Manager, you and your team are responsible for delivering a high level of customer service. We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in Wetherill Park, NSW. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.

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Company Intel

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