As a Service Advisor, you'll be the key bridge between our customers and technicians-ensuring every service visit is smooth, transparent, and memorable. Whether you're experienced or just starting your automotive career, we provide the training and support to help you succeed.
Placement Options:
Mainline Service Advisor - For experienced advisors ready to handle complex repairs, diagnostics, and high-value service interactions.
Express Service Advisor - Ideal for entry-level or developing advisors focusing on quick services like oil changes, inspections, and maintenance.
Responsibilities
Greet and assist customers with professionalism and warmth
Listen to customer concerns and accurately document service needs
Provide service recommendations and explain repairs clearly
Communicate with technicians and keep customers updated
Manage appointments, estimates, and repair orders
Deliver an excellent customer experience from check-in to delivery
Requirements
All experience levels welcome (training provided for entry-level candidates)
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Automotive knowledge is a plus-but not required for entry-level roles
Previous dealership or service advisor experience preferred for mainline placement
Team-oriented mindset with a drive to succeed
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO▪ Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Benefits
Dental insuranceVision insurance401(k)Paid time offEquity / stock optionsPerformance bonus
Additional Information
Dealership:
L0053 Subaru of Spokane
Subaru of Spokane
Now Hiring Automotive Service Advisors - All Experience Levels
Pay: Commission Based. Mainline Advisors earning range is $50k-$100K annually. Express Lube Advisor earning range is $35k-$50k annually.
Schedule: Will depend on exact role offered. Mainline Advisor will be a Tues-Sat schedule. Express Lube Advisor will be Mon-Fri Schedule.
Subaru of Spokane, part of the Lithia & Driveway family, is growing and looking for customer-focused Automotive Service Advisors to join our high-performing service team. We are hiring at all experience levels, and we'll place you in either our Mainline Service Drive or Express Service based on your skills and background.
Lithia · Spokane Subaru, Spokane, WA 99201