COBOL, Mainframe & Cloud Manager Software Engineer- US

About the role

The Software Engineer is a senior, hands-on technical leader responsible for improving the reliability, availability, scalability, and performance of complex enterprise systems across both legacy and modern cloud platforms. This role emphasizes execution, deep technical expertise, and independent operation in high-stakes environments. This individual is expected to lead reliability and performance initiatives, make informed technical decisions under pressure, and partner with engineering and operations teams to define and meet service level objectives (SLOs). The role drives improvements in observability (metrics, logs, traces), incident response and post-incident review, capacity planning, and automation to reduce operational toil. Additionally, the role requires the ability to analyze enterprise deployments and recommend architectural hardening, targeted application and infrastructure changes, and performance optimizations to improve end-to-end customer experience. The Performance and SRE leader also interface with software development, delivery, and customer-facing teams to coordinate rapid triage, root-cause analysis, and durable remediation of issues impacting system stability and performance What You´ll Do Provides leadership in improving reliability and performance for targeted services, platforms, or programs Operates across hybrid environments (including mainframe workloads and AWS-hosted services) with diverse integrations and dependencies Drives incident reduction through measurable reliability goals (SLIs/SLOs), runbooks, and automation within defined engagement scopes Influences technical standards, operational practices, and architecture within local domains, partnering with teams to implement durable reliability improvements