Vice President, Operations Excellence - Delivery & Implementation

About the role

We are seeking a Vice President of Operations Excellence - Delivery & Implementation to lead enterprise-wide system and process transformation initiatives across our organization. This role is responsible for delivering complex cross functional technology implementations, driving system consolidation, new platforms, and establishing standardized operating and support models that enable scalable, cost-effective operations. This executive will oversee a portfolio of concurrent transformation programs and partner closely with Operations Leaders, business and technology leaders to modernize core insurance platforms while ensuring disciplined execution and minimal business disruption. Why Join Us Join a growing MGA & Wholesale Brokerage organization at a critical point in its transformation journey. This role offers the opportunity to lead high-impact initiatives that will simplify our technology landscape, improve operational performance, and support long-term growth. You will have enterprise visibility and strong executive sponsorship to deliver complex implementations, drive platform consolidation, and build sustainable operating and support models. The mandate is clear, the work is meaningful, and success is measurable. This role is ideal for a transformation leader who thrives in complex environments, values accountability, and wants to leave lasting operational impact-not just deliver projects.