Resident Support Volunteer - NSNO

About the role

Bradford No Second Night Out project provides support to new and entrenched rough sleepers. The scheme offers a range of accommodation, outreach, assessment and advice as well as coordinating the delivery of the Cold Weather provision for rough sleepers in Bradford. As a resident support volunteer, you would assist the team in supporting residents' needs. Tasks may include: To work with residents, establishing their hobbies and areas of interest. To develop and implement activities that are culturally and sensitively appropriate To encourage and motivate residents to take part in the activities. To ensure some activities involve social inclusion. To share any concerns about residents with a staff member. To respect peoples' differences. To work within agreed professional boundaries at all times and in line with Waythrough policies and procedures Skills we would like you to bring to the role: Good IT skills Good written communication skills Attention to detail Ability to keep a track of multiple tasks and report back on progress Non-judgmental towards people with lived experience Confident to contact people by email / phone Good time keeping Able to work as part of a team, on own initiative and to instruction An understanding of Waythrough - information is available on our website A genuine interest in being part of the mission and vision of Waythrough Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training About Waythrough Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.