Database Management: Monitoring and analyzing the database daily and taking appropriate action to maximize its value throughout its lifecycle.
Strategy: Creating and overseeing communication strategies.
Player Engagement: Gathering insights by engaging with players and passing valuable information to the relevant team.
Issue Resolution: Responding promptly to inquiries and resolving any issues.
Relationship Building: Building exceptional relationships with key customers, providing personalized service and tailor-made gaming experiences across all products.
Key Account Champion: Acting as the Key Account Champion for Key Accounts, ensuring that contacts and inquiries are prioritized-both individually and across all departments or third parties.
Compliance: Collaborating closely with the Responsible Gaming department.
Benefits
Benefits: A company car and fuel card, along with a competitive salary and bonus.Work-Life Balance: You will be working hybrid.Location: Our headquarters are conveniently located in Erembodegem (Aalst), between Brussels and Ghent.Group Growth: As part of the Superbet Group, Napoleon Sports & Casino knows no limits. Our ambitious growth plans offer exciting opportunities for employees to contribute to the expansion and future of our company.Please, provide a CV in English.Performance bonus
Additional Information
Enter the Dynamic World of Napoleon Sports & Casino
At Napoleon Sports & Casino, we don't just shape the landscape of online gaming, sports betting, and interactive entertainment-we also shape the future of careers. As we push boundaries and welcome new talent, our ambition reaches new heights.
In for a thrill? Discover our new challenge!
We are looking for someone who:
Sales Track Record: Has a proven track record in a sales role (e.g., Sales Relationship Manager, Account Manager, Sales Agent, Telephone Sales Agent, etc.) in a B2C environment.
Technical Skills: Is proficient in Excel and PowerPoint or has experience with data tools such as Tableau.
Analytical Mindset: Proves an analytical mindset with experience in segmentation, analysis, or data mining.
Linguistic Skills: Has excellent communication skills in Dutch, French, and English (both written and spoken). Your portfolio will be mostly French .
Customer Focus: Has a highly customer-focused approach, with a passion for building long-term relationships.
Efficiency: Has the ability to deliver exceptional service and results while meeting tight deadlines.
Interpersonal Skills: Has strong interpersonal skills and a high level of emotional intelligence.
Adaptability: Demonstrates adaptability to changing priorities and works well in a dynamic environment.
Attitude: Is self-motivated, proactive, and able to work independently with a positive attitude.
Napoleon · Aalst, Belgium