Forward Deployed Software Engineer (AI Agents)

About the role

We're hiring one of our first Forward Deployed Software Engineers to embed directly with customers and deploy production AI agents inside some of the world's largest logistics companies. You will sit alongside customer engineers and operations teams, reverse engineer legacy systems, design pragmatic integrations, and ship AI workflows into messy, real-world environments. This is not a research or pure backend role. This is a hands-on deployment role focused on getting systems live, keeping them reliable, and owning real-world outcomes. This role is for you if You enjoy debugging messy real-world systems more than building pristine internal abstractions You're comfortable sitting with customers and figuring things out in ambiguous environments You prefer shipping impact quickly over polishing perfect architectures This role is likely not for you if You're primarily interested in model research or pure ML experimentation You prefer deeply scoped platform work without external customer interaction You're looking for a remote-first environment