Patient Services Specialist- Concord Day OUC

Requirements

• High school graduate and/or associate or bachelor's degree
• Prefer minimum of one year experience in medical clinic setting.
• Employee Type
• Regular
• Health Care, Health Insurance Portability & Accountability Act (HIPAA), Medical Records Management, Medical Terminology, Patient Care, Patient Charting, Patient Education, Patient Information Education
• Certifications
• Language
• Work Experience

Benefits

Additional Information

At OrthoCarolina , our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us We are currently searching for a Patient Services Specialist for our OrthoCarolina Day OUC office location in Concord. The schedule for this position will rotating 12-hour shifts (9am-9pm Monday-Friday) The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. Essential Functions: Prepares paperwork necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due. Follows the process for release of medical information and FMLA/disability forms completion as requested. Skills and Abilities: Excellent customer service skills Working knowledge of insurance Epic/EMR background a plus Medical terminology

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