Quality Tech (Day Shift)

About the role

Provide assistance to production lines to ensure achievement of organizational goals. Resolve customer complaints and initiate corrective action. Develop supplier relationships in partnership with Sourcing Department. Develop/implement/update process procedures. Assist in Identifying cost reductions/value analysis for improvement of processes, products and methods. Works in cooperation with the mechanical/industrial engineer in conducting quality audits and capability studies to monitor, control and improve the manufacturing process. Uses lean manufacturing initiatives in all work methodologies. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Adherence to established safety policies, procedures and practices Supports the organization's efforts toward continuous improvement Supports the organization's goals and values Demonstrates teamwork by collaborating with others to improve overall standards of performance and service Provides good customer service to all customers, both internal and external Identify/provide/assess training for hourly associates. Communicate training requirements to team leaders and area coordinators. Recommend/implement changes as needed for value added/cost reduction. Assist in identifying/implementing solutions to resolve internal/external customer complaints. Maintain reporting system for monitoring day-to-day activities (PPM). Maintain historical data on products/processes for reference. Develop/update and Initiate implementation of procedures, work instructions, and set-up instructions. Monitor, control and improve manufacturing process. Conduct/perform/assist quality audits and capability studies to increase manufacturing performance and customer satisfaction. Conduct/perform/assist with all DFMEA and PFMEA activities. Leads/participates in various process improvement teams. Update quality systems manufacturing procedures as required to maintain quality certification compliance. Coordinate with appropriate departments to resolve quality supplier/customer issues. Initiate personal contacts with suppliers to establish quality requirements. Review Initial Sample Inspection Reports (ISIR) from suppliers as required. Investigate returns to develop corrective action plans. Prepare/submit all Production Part Approval Process (PPAP) documentation as required. Identify/recommend cost reductions/value analysis. Monitor trends and recommend/implement/coordinate corrective action to improve products, processes and methods to reduce cost and increase value in accordance with lean manufacturing methodologies. Maintain/monitor the manufacturing scrap analysis program. Implement corrective action to meet/exceed defined company objectives. SUPERVISORY RESPONSIBILITIES: None.