IT Manager (k/m)

About the role

PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE Job purpose The IT Manager serves as the primary IT leader for an assigned PHINIA manufacturing or engineering site, combining both Business Relationship Manager (BRM) strategic responsibilities and Service Delivery Manager (SDM) operational ownership. This role partners closely with site leadership to align IT services with business goals while ensuring high-quality, secure, and reliable day‑to‑day operations. The IT Manager drives site demand planning, service delivery excellence, vendor and technician performance, lifecycle management, and local execution of global IT initiatives acting as the connective layer between the site and PHINIA's global IT organization

Responsibilities

• Act as the primary IT leader for the assigned PHINIA site, owning both BRM (strategic) and SDM (operational) responsibilities.
• Partner with site leadership to align IT plans, priorities, and investments with site operational goals, engineering needs, safety, quality, and manufacturing objectives.
• Build strong relationships with site business leaders to understand upcoming needs, shape demand, and translate requirements into actionable IT initiatives.
• Provide transparency of IT initiatives through integrated site ‑ level roadmaps, scorecards, and status updates.
• Drive continuous improvement for site systems, shopfloor IT, user experience, and digital capabilities (mobility, IoT, automation, workplace modernization).
• Oversee day ‑ to ‑ day IT operations, ensuring service stability, rapid issue resolution, SLA adherence, and minimal business disruption.
• Manage and govern Service Providers and onsite Client Technicians, ensuring delivery meets site demand, expected service quality, and contract performance.
• Lead incident, problem, and change management at the site; chair or participate in CAB activities; manage escalations and root ‑ cause follow ‑ up.
• Own site service delivery scorecards, operational KPIs, and IT performance metrics; identify trends and execute corrective actions.
• Ensure cyber resiliency and lifecycle management for site infrastructure, including devices, network, hosting, and operational technology connectivity.
• Prioritize IT work across all site initiatives; provide regular reporting on top issues, risks, and resource alignment.
• Manage PR/PO processes, budgeting inputs, invoice review/approvals, and support local service allocation and funding discussions.
• Support corporate and BU IT initiatives at the site, including cyber programs, footprint changes, new product launches, and infrastructure modernization.
• Coordinate local readiness for projects, maintenance windows, upgrades, and transformation activities (cloud, S/4, workplace modernization).
• Drive shift ‑ left, self ‑ service enablement, and adoption of tools like PHINfo, knowledge bases, and automation to reduce support dependency.
• Maintain strong collaboration with Global IT, BRMs, Enterprise Architects, and Infrastructure/Security teams to ensure site alignment with PHINIA standards.
• Identify emerging technologies and opportunities that enhance site operations; evaluate potential value and coordinate pilot/adoption.
• Promote a culture of accountability, teamwork, communication, and continual service improvement across all site IT motions

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, o

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