Own and close large, complex enterprise deals across North Asia, engaging CMOs, CTOs, COOs, CIOs, EVPs, and SVPs at leading regional and global brands
Lead sophisticated, multi-country sales cycles end to end, navigating matrix organisations, regional HQ structures, and local buying centres
Identify and influence decision-makers, economic buyers, and cross-border stakeholders with precision
Build tailored, outcome-driven solutions aligned to local market needs while scaling across regional organisations
Develop deep, trusted relationships across multiple cultures, consistently influencing with credibility and authenticity
Proactively generate new opportunities through strategic account planning, local networks, and executive engagement
Stay highly attuned to North Asia market dynamics, including competitive landscape, regulatory considerations, and digital maturity trends
Continuously raise your game through feedback, coaching, and self-driven development
Lead with integrity, ownership, and accountability in every interaction with customers and teammates
Requirements
A proven enterprise seller with success selling into large organisations across North Asia (Greater China, Hong Kong, Taiwan,)
Demonstrated experience operating in Hong Kong as a regional hub , managing both regional HQ and in-country stakeholders
A top performer, consistently ranking in the top 5 percent of your organisation
Strong track record closing complex, multi-million dollar SaaS deals across multiple markets
Exceptional communicator, able to engage senior executives across cultures with clarity and confidence
Experience navigating cross-cultural sales environments , with the ability to adapt approach across different markets
Fluent in English and Mandarin ; additional regional language capability (e.g. Cantonese) is highly advantageous
Highly curious, coachable, and driven, with a strong ownership mindset
5 to 8 years of enterprise software sales experience, ideally within customer experience, digital transformation, or SaaS platforms
Relationship-first in approach, understanding that trust and credibility drive long-term success in Asia
Passionate about the Customer Experience space and how digital, AI, and social platforms are reshaping engagement across North Asia
Energised by operating in high-growth, fast-evolving markets
Why This Role (Positioning for HK market)
Own a high-value North Asia territory from one of the region's key business hubs
Sell into some of the most advanced digital markets globally
Work deals that are regional in scope, enterprise in scale, and highly strategic in nature
Be part of a team building long-term presence and market share across Greater China and North Asia
If you are driven to win complex deals, thrive in high-performance environments, and want to play a pivotal role in shaping how leading brands across North Asia engage their customers, we would love to hear from you.
Benefits
Vision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Large Enterprise Account Executive
Location: Hong Kong
Territory: North Asia (Greater China, Hong Kong, Taiwan,)
This is a role for elite enterprise sellers who operate confidently across North Asia's most sophisticated markets. You will navigate complex, multi-market organisations, engage senior stakeholders across cultures, and lead large-scale transformation deals with discipline and precision.
You will work with senior executives at some of the most recognisable brands across Greater China, Hong Kong, and Taiwan, helping them transform how they engage customers at scale in fast-moving, digitally advanced markets.
We are customer-obsessed. We care deeply about how we win, not just that we win.
Sprinklr · Hong Kong