Compliance Advisory Manager

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Job Title: Compliance Advisory Manager Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week Salary: £50,000 - £60,000 and up to 20% bonus and benefits Location: Flexible - Embrace fully UK remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham or Blackpool. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK's original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you'll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We're big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 - a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers' Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. The role is within the 2LOD Compliance advisory team and will require the role holder to support the Director of Compliance in creating and maintaining an environment in which senior management and the business is able to comply with UK regulatory requirements. The role holder will have demonstrable experience of providing compliance support across a range of disciplines in a financial services regulated environment, consultancy or at the regulator and be able to advise senior stakeholders on the regulations applicable to our product range, including mortgages, consumer credit, and savings and ISA products. The role holder will also bring an understanding of the distribution models through which these products reach customers and will act as a champion of the compliance framework. Your Impact: Building a sustainable tomorrow As a Compliance Advisory Manager at Tandem your focus will be on: Providing advice on regulation to the business across a broad range of topics, ensuring good customer outcomes are achieved in line with the Consumer Duty. Support the team as needed to provide compliance sign-off of financial promotions, customer communications, and training materials. Undertake regulatory horizon scanning and maintain regular touchpoints with relevant stakeholders across the business to ensure they are up to date with changes. Provide compliance support across the product range, with particular focus on unsecured consumer credit and the distribution models through which our products are offered. Develop a strong presence across the bank and support as needed in operational meetings, helping to promote a strong compliant culture. Provide 2LOD input to the wider Risk team, including consulting on key initiatives and ensuring due governance practices are observed. Support product governance across the product lifecycle, from design and approval through to ongoing and annual review. Supporting engagements with the regulator as required by the Director of Compliance including co-ordinating responses to requests for information, submitting notifications and / or coordinating applications via Connect. Support as needed in undertaking policy reviews and creating, developing and rolling out compliance training materials to help educate colleagues on regulatory risks. Identify, investigate and resolve compliance issues. We'd love to hear from you if you have: Strong focus on consumer outcomes and supporting the business in its embedment of Consumer Duty. Ability to hit the ground running and work well under pressure, at pace, and to prioritise effectively. Adaptable and able to take on a wide range of Compliance issues, depending on the needs of the team. Strong and broad expertise of regulatory landscape and demonstrable experience of advising senior stakeholders on FCA regulatory matters in a financial services environment, including SME knowledge of FCA Handbook, Consumer Credit Act, Senior Managers & Certification Regime, and Consumer Duty. Working knowledge of retail lending products, with experience of unsecured consumer credit particularly welcome. Excellent attention to detail and a forensic approach to delivering on a task. Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business. Ability to appropriately challenge information and get

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