Front Desk Agent - Full Time

Responsibilities

• Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
• Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
• Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
• Perform other duties as assigned, including, but not limited to, providing support to the Concierge and Royal Service departments
• Must hold valid authorization to work in the USA
• Previous experience as a front desk agent or in a customer service role is preferred
• Knowledge of hotel reservation systems and basic computer skills preferred
• Ability to work a flexible schedule, including evenings, weekends, and holidays (required)
• Physical requirements include:
• This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 20 lbs
• All your information will be kept confidential according to EEO guidelines.
• Our commitment to Diversity & Inclusion:
• We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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Company Intel

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