Trade Specialist

About the role

Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high-volume inventory management and logistics , while playing a crucial role in contributing to your warehouse's commercial growth . You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more. Those with prior account management and sales experience are heavily encouraged to apply. This is a full-time role and flexibility to work weekends and weekdays is required so that we can provide the best experience to our customers. We provide an adult pay rate for 18 years of age and above at $30.74 per hour for this role. What's involved: Provide our customers with the best experience, with a focus on trade products Be responsible for our customer management and quoting systems Generate future sales leads and maintain relationships within your local area and local organisations Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way Who we're looking for: If you're passionate about customer service and driven to advance your career, this role is for you. It offers pathways into other areas such as Quoting, Account Management, Business Development, and more. You will have an interest in trade products and an understanding of how to drive sales within a retail environment. Experience in the industry is always a plus, however we will make the most of your transferable skills and give you the tools you'll need to succeed. You'll need: Previous experience in a customer service and administrative based role is desirable Good computer literacy and the ability to learn new systems including emails, quoting and CRMs To be detail oriented with a professional approach Confidence to reach out to, connect with, and communicate with customers Genuine interest in trade products and an eagerness to learn more about products and services To act with integrity, be safe and do your best When you're ready to give this opportunity a Red Hot Go, all you'll need to do is: Submit an application and complete an online chat interview (20 minutes) If successful, next step includes an online video interview (15 minutes) If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes) You'll be part of a workplace where you'll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au . Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If