Marinabaysands · Marina Bay Sands, SingaporePrepare for this interview
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WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Summary Step into the heart of Marina Bay Sands' dynamic Sands Expo and Convention Centre ecosystem and embark on a transformative 24-month journey. This programme is more than a rotation - it is an immersive experience that blends operational mastery, strategic thinking, and innovation. You will work alongside industry leaders, manage diverse and high-profile events, and shape the future of luxury hospitality. Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role. Job Responsibilities MICE Management Begin with an immersive orientation that connects you to the pulse of Marina Bay Sands and the MICE ecosystem. Learn Amadeus and EBMS to manage accounts, bookings, and Customer Relationship Management (CRM). Understand the full-event lifecycle - from pre-sales to post-sales, gain insights into contracts, workflows, and flawless execution. Turn data into decisions - explore analytics and forecasting to shape smarter strategies. Revenue - Space Optimization Understand principles of revenue management and pricing models. Learn how to maximize venue usage through EBMS and strategic blocking. Review and advise on minimum selling guidelines. Generate MICE forecasts and analyzing KPIs to influence key decisions. Perform audits, support revenue reporting and ensure accuracy that powers performance. Sales Gain exposure across corporate, government, social, expo, and association teams. Learn sales strategy and Marina Bay precinct selling approach. Involve in client meetings, tradeshows, and event planning. Gain insights into international meetings and luxury travel segments. Customer Experience (CX) Gain insights into event management from contract handover to financial closure with precision. Script event requirements in EBMS and coordinate logistics flawlessly. Formulate signage and transportation strategies that elevate every detail. Ensure compliance with Workplace, Safety and Health (WSH) and licensing requirements while delivering exceptional service. Execute events across MICE, Exhibition, and Special Event portfolios that create extraordinary experiences. Banquet Transform spaces into stunning venues by learning the intricacies of banquet layouts, service flow, and flawless event coordination. Gain expertise in interpreting Banquet Event Orders (BEOs) and planning beverage service that delights every guest. Get hands-on exposure to billing processes, cashiering duties, and POS systems-critical skills for seamless event execution. Acquire deep knowledge of food & beverage standards and the sequence of service that defines luxury hospitality. Conduct impactful pre-event briefings and manage casual labor teams to deliver large-scale events with precision and grace. Technical Services Manage and plan audio-visual and technical production for events Prepare technical riders and AV production cue sheets Operate EBMS cost estimates and manage outsourced works Learn digital signage systems and virtual meeting platforms Understand rigging, electrical, and plumbing safety guidelines Apply ISO standards for sustainable and safe event operations MICE Logistics Business Service Handle mail and courier operations, POS billing, and business centre enquiries with professionalism. Manage contractor services, exhibition requirements, and logistics for move-ins and move-outs. Execute waste management operations and understand Profit & Loss (P&L) reporting. Control traffic flow, manage equipment rentals, and ensure VIP arrivals are executed flawlessly. Apply ISO45001 standards and monitor WSH compliance across all touchpoints. Landing Placement Once you have completed the above rotations, you will express your area of interest and undergo an assessment for final rotation and placement into one of the following: MICE Management Sales Customer Experience (CX) Development Outcomes 1. Operational Expertise Gain in-depth insights into the end-to-end event operations and industry systems to deliver seamless, world-class experiences. 2. Leadership Skills Build confidence and capability in managing teams and events and driving service excellence. 3. Guest-Centric Mindset Create extraordinary experiences by anticipating needs and upholding luxury service standards. 4. Business Acumen Develop strategic insight into revenue, sales, and market trends to influence business success. 5. Innovation and Process Enhancement Lead transformative projects that optimize workflows, embrace technology, and set new benchmarks for excellence. Job Requirements Education & Certification Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate
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