IT Asset Management Analyst (ITAM)

About the role

We want to welcome a pro-active, detail-oriented and technical minded ITAM Analyst to join our high performing ITAM Service. In this role, you will help us gain complete visibility and control over our IT assets, ensuring compliance, optimising costs, and supporting smarter decision‑making across the organisation. As an ITAM Analyst, you'll manage the lifecycle of hardware and software assets, maintain our asset management tools, analyse usage and financial data, and partner with teams across Tech Ops and Corporate Services. This is not a reporting-only analyst position; it's a hands‑on technical role responsible for tooling, automation, integration, data quality, lifecycle governance, and driving operational excellence across the ITAM components. As an ITAM Analyst, you will be responsible for the management of asset lifecycles, software asset management (SAM), hardware/mobile asset management (HAM/MAM), software application management (software applications) and ITAM tooling. You will ensure IT assets are accurately tracked, compliant and cost‑optimised, working with Procurement to ensure proper asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations.