Logistics Operations Associate (Fresh Graduate with Mandarin Proficiency)
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Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Launch Your Logistics Career with Toll Global Forwarding! Are you a motivated and detail-oriented recent graduate eager to make your mark in the fast-paced world of international freight forwarding and shipping? We're seeking enthusiastic individuals to join our dynamic team and play a vital role in supporting our multinational export operations. This is an exciting opportunity to gain comprehensive experience and contribute directly to the efficient flow of global trade. Your Role: Contributing to Global Export Success You will be a crucial member of our team, responsible for ensuring the smooth and accurate processing of export shipments. You will: Become a Data Management Specialist: Accurately manage and input critical export data, adhering to our established Export Standard Operating Procedures to ensure compliance and efficiency. Drive Booking Efficiency: Independently create and manage Quick Bookings within the CargoWise system, utilizing booking confirmations to initiate the shipment process. Oversee Shipment Consolidation: Take ownership of consolidation registrations and generate precise Shipper's instructions, ensuring clear communication for seamless handling. Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation. Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations. Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information. Facilitate International Partnerships: Utilize your written Mandarin skills to effectively communicate with our partners, fostering strong working relationships. What You'll need to succeed: Language Proficiency: Fluency in both spoken and written English and Mandarin is essential for effective communication with our international partners. Data Precision: Demonstrated accuracy and efficiency in data entry with a strong attention to detail. Technical Aptitude: Proficiency in MS Office applications (Word, Excel, Outlook) and a willingness to learn new software. Growth Mindset: A strong desire to learn and develop a career within the freight forwarding and shipping industry. Communication Excellence: Excellent verbal and written communication and interpersonal skills, enabling effective collaboration. Global Awareness and Flexibility: Willingness and ability to work flexibly, including during public holidays, to support our global export operational needs and varying time zones.
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