Associate, Client Service

Benefits

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We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Global Research Group - Creative : Junior Level (Skale 50) Primary Objective Quality of work product and efficiency of delivery Scope of Role Responsible for supporting Creative projects for medium- l ow complexity accounts/projects with manager support Strong process and time management skills; capable of prioritizing and delivering against multiple, competing deadlines Building an understanding of our Creative capabilities, solutions and analytic methods. Start to support timeline management and communication with Ops teams Support KAP setup/link testing for medium-low complexity accounts/projects, observe on higher-complexity as opportunities allow Supports development of questionnaire, sample design and analytic plan for medium -l ow complexity accounts/projects with manager support ( observes for high-complexity) Actively seeks opportunities to support proposal development, materials provided by senior team members Participates in client design and questionnaire discussions with some supervision Supports data analysis and first report drafts for medium-low complexity projects, working towards fully owning low-complexity drafts Reads verbatims and reviews dashboard, notifies client when both are ready Proactively develops dashboard demonstration skills Helps with presentation development Proactively identify issues and actively participate in their resolution (including observing and reaching out to the relevant teams) Supports communication with KMP PMs on medium-low complexity projects, observes communications with Operations (DP, DD, Coding) on higher-complexity projects Serve as a go-to for new team members who have questions Actively participate in training and makes suggestions on how to improve program Take ownership on building your own skills through training, asking questions, and supporting team members Optimizes efficiency of delivery without sacrifice of quality Challenges the status quo, looks for opportunities to improve, automate, streamline processes Manages quality of work and works with internal departments and clients to achieve successful outcomes following solution and industry best practices Perform in-depth quality checks at various stages of the research to ensure accuracy Seeks to create an inclusive and positive environment and culture Attends ERG/social community meetings/activities Essential K nowledge & E xperience 1 + years of professional experience or strong internships / MMR programs ; market research experience preferred with exposure to quantitative methodologies S trong process and time management skills ; capable of prioritizing and delivering against multiple /competing deadlines ; prior project management experience preferred Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e. g., data management / cross tab and other proprietary tools) Strong detail-orientation with ability to manage multiple work streams and among multiple teams Excellent communication skills ( verbal and written ) with ability to us e logical reasoning and problem-solving Natural curiosity, a can-do attitude , driven and ability to take initiative Bachelor's degree in market research/marketing or related social science and analytic disciplines Essential Skills & Capabilities Communication Clear and effective written and verbal communication skills Confidently delivers messages and exemplifies Kantar values Technical/ Analytical Interest / passion in marketing research methods, tools, and science Interest / intellectual curiosity in learning the various Kantar solutions Aptitude for technical leadership for maximum client impact Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the