Director - Transformation

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We are seeking an experienced Director to lead delivery across our Social Insurance and Human Services portfolio. This is a senior client-facing leadership role, accountable for the quality and commercial performance of complex government transformation programs spanning workers compensation, income support, disability, and related human services domains. You will bring deep domain credibility, the ability to originate and shape work, and a track record of building trusted relationships with senior government stakeholders. The level of appointment will reflect the candidate's experience, existing client relationships, and capacity to contribute to practice growth. In this role as a Director, you will: Lead the end-to-end delivery of large-scale transformation programs for social insurance and human services agencies across federal and state government Drive business development through relationship-led origination, proposal development, and active participation in government procurement processes Shape program strategy, enterprise architecture direction, and technology implementation approaches, with a particular focus on Salesforce Public Sector Solutions, agentic AI, and modern data platforms Build and mentor high-performing consulting teams, contributing to capability uplift across our ABCDE delivery framework Represent Scyne in client forums, industry events, and with alliance partners including Salesforce, Google Cloud, AWS, and Microsoft Contribute to practice-level thought leadership on AI-enabled service delivery, case management modernisation, and government digital Contribute to firm-wide strategy, practice leadership, and the development of our market positioning in human services. We are searching for purpose-driven and passionate people who share and can live our values. You're collaborative in nature and love working in and celebrating as a team. You respect and care for your colleagues and are curious about others' views and reflect on the impact we have on others. You have a growth mindset. You're interested in asking questions to challenge our thinking and love new ideas and trying new things. You're curious about and able to put yourself in our clients' shoes; you earn and value the trust placed in us. You're someone who does what you say you'll do, and you do the right thing when no-one is looking, and you call it when you feel something isn't quite right. Technically, you will bring to the position demonstrated experience in working on transformation programs, delivering one or more of the following services: 15+ years of professional experience, preferably in management consulting or senior government roles with additional experience at a Director level or equivalent Deep domain expertise in social insurance or a similar complex regulatory area, including workers compensation, income support, or disability services Proven project delivery leadership across complex, multi-stakeholder government transformation programs Familiarity with Salesforce Public Sector Solutions, enterprise data platforms, or agentic AI implementations Strong commercial acumen, being able to shape, price, and grow a portfolio of work Existing relationships with senior officials across relevant Australian government agencies Demonstrated ability to build and lead a practice, including people leadership, alliance management, and revenue accountability Previous consulting experience is favourable. This will allow you to hit the ground running, leading consulting engagements and being directly involved in the day-to-day management of our local Transformation practice. As a Director, you will also develop new project work with existing clients and through creating new client relationships. Market leading Parental Leave : Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). Flex working : Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. Additional leave : a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown also Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more! Employee share options for every team member, reflecting our commitment to shared success and ownership. Smart Device reimbursement : Working flexibly means accessing the information you need on the go. That's why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill. Wellness and Lifestyle benefits : We'll give you $295 a year to spend o

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