Bachelor's Degree in Hospitality Management, Marketing, communications, public relations, or a related field.
3 Years experience in marketing, event planning and communications in a corporate, agency or healthcare environment.
2 Years experience with Event Guru or similar event management software
Other Qualification Requirements
Certification in event management preferred
This is a per diem role which does not have guaranteed weekly hours. It is anticipated that there will be 8 hours per week of administrative work with additional hours for events being hosted. Weekly hours could include weekends as well.
Essential Functions
Event Operations
Build and maintain a positive perception of the SPIEC within Sharp and the San Diego community by delivering an exceptional event experience
Coordinate across multiple departments including catering, AV, security, facilities, etc. to ensure cohesive event execution.
Collaborate with the catering manager to make sure orders are placed and will work with the timeline of the event.
Serve as the primary point of contact for SPIEC clients and vendors once scheduled ensuring a smooth transition for the management of all details pertaining to their scheduled event day.
Develop ideas and incorporate best practices that exemplify The Sharp Experience into all client interactions
Establish operating guidelines, standard work protocols and procedures for the events held in the SPIEC
Provide event planning services for internal and external groups hosting events at the SPIEC.
Develop, schedule and coordinate room set ups in collaboration third party vendors in collaboration with internal and external clients.
Orchestrate facility tours and promotional events to generate leads for future events, manage client concerns and address potential issues in real time.
Coordinate meetings that improve operations at the SPIEC including the quarterly SPIEC operations meeting and the weekly Ops meeting. Attend SPIEC Exec Steering Meeting as needed.
Develop proactive working relationships with all levels of leadership both within and outside of Sharp HealthCare. This position interacts with everyone from C-suite level executives and physicians to internal and external event planners and the community at large.
Onboard and train new event staff on day-to-day operations and procedures.
On Site Event Day Experience Delivery
Delivers The Sharp Experience by creating experiences that exceed customer expectations.
Collaborates with clients to inquire about their event goals and makes suggestions to improve the experience.
Assures a zero-defect event as frequently as possible by maintain open, friendly communication with the event contact on all aspects of event specifications.
Coordinates every aspect of client specifications with internal stakeholders (i.e., proper room setup, function times, audio visual, menu selections, on-site/off site events and activities, guest speaker needs) to ensure proper execution on event day.
Proactively anticipates and resolves any issues that arise during the event and provides service recovery measures.
Recruit, train, and manage volunteers on day(s) of even. Ensures each has the appropriate knowledge to be successful at the event and is recognized and rewarded for their contributions post event.
Supervises event room setup and breakdown, inventory, and proper packing up and labeling of supplies.
Document post event learnings and incorporate notes into standard work documents and guest guides for continuous improvement of the client experience.
SPIEC and The Sharp Experience Continuous Improvement
Evaluate and develop recommendations to improve SPIEC Operations procedures and policies in partnership with the SPIEC Manager and CXO.
Proactively address client
Benefits
Health insurance
Additional Information
Hours :
Shift Start Time:
Variable Shift End Time:
Variable
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
As Needed
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$37.580 - $48.490 - $54.300
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
Sharp · San Diego, CA