Senior Officer, security

Requirements

• Education & Experience:
• Minimum 2 years Casino Security experience as a Security Officer or higher role
• Knowledge of administration and computer system applications such as Word, Excel
• Experience in Customer Service and Security Officer duties
• Demonstrated teamwork
• Verbal and written English or Cantonese is essential; Mandarin is desirable
• Skills / Competencies:
• Displays a high commitment to delivering and improving customer service
• Encourages people to work as a team
• Leads others to achieve business objectives
• Communicates effectively
• Achieves agreed objectives and accepts accountability for results
• Displays a high level of integrity
• Ability to maintain discretion.
• Self motivated.
• Approachable.

Additional Information

REQ8889 Senior Officer, security (Open) PRIMARY RESPONSIBILITIES: Assisting the Shift Manager and Supervisors, Security to coordinate and supervise Security Officers. Monitor customer service of employees and report weaknesses and strengths to the Supervisory Team to enhance service quality. Perform Senior Officer specific tasks such as monitoring Card Destruct, overseeing the completion of fills and credits, specific escorts and other tasks as directed. Plan and carry out basic administration, associated with Security Operations. Coordinate emergency situations if the Supervisor, Security is not present To oversee and conduct routine inspections and maintenance of emergency equipment and undertake workplace fire prevention Assist in incidents in a discreet and confidential manner appropriate to the situation and to maintain a professional image Monitor all security procedures under the direction of the Supervisor, Security. To monitor lost property and preserve crime scenes. Participate in training to perform duties of a Deployment/Control Room Officer As required perform the role of Deployment/Control Room Officer As required perform role of Supervisor, Security As required perform the functions of a Security officer Adhere to all company policies and procedures Report accidents, injuries and unsafe work conditions to superiors and relevant departments Perform other reasonable job duties as assigned by superiors from time to time

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