Group IT EAM Product Analyst

About the role

Nau mai, haere mai ki a Fulton Hogan | Join us at Fulton Hogan We're looking for a Group IT EAM Product Analyst to join our New Zealand team and support the systems that help keep our assets, people and projects moving. Based in Christchurch and reporting to the Group IT EAM Product Manager, this is a great opportunity to make a real impact through system support, continuous improvement and strong customer service. Mō te tūranga | About the role As our Group IT EAM Product Analyst you'll be responsible for the administration, support and ongoing improvement of our Enterprise Asset Management (EAM) system across the Fulton Hogan New Zealand business. You'll work closely with end users to troubleshoot issues, maintain system access, support work management processes, and help deliver practical solutions that meet business needs. This is a hands-on role in a collaborative environment, working in the wider water asset management squad, where you'll combine technical knowledge, problem solving and customer focus to improve system performance, data integrity and user experience. Ngā kawenga matua | Key responsibilities Administer and support the EAM system, including user access, configuration and day to day system performance Configure and maintain asset hierarchies, preventive maintenance schedules and other core system settings Investigate, troubleshoot and resolve user issues, requests and logged incidents in a timely manner Recommend, test and deploy enhancements and business improvements. Develop and maintain reports, dashboards and data outputs to improve visibility and decision making Deliver end user training and create supporting documentation such as user guides, quick reference guides and online training materials Bringing an overall product mindset to support the solution architecture of digital water solution Kei te kimi mātou i tētahi e whai ana i ēnei pūkenga | We're looking for someone with At least 2 years' experience in an administrator or support role with an asset management system Strong knowledge of EAM systems, asset management principles and supporting business processes Experience working with system data structures, including consistent data import and export practices The ability to apply business processes to EAM systems to deliver practical and effective solutions Experience in report writing using Microsoft SSRS and Power BI Proficiency with SQL queries Experience supporting users on mobile applications, with Maximo administration experience viewed favourably Other desirable experience includes data warehousing concepts, GIS, Java, FME and Boomi integration. He pai te mahi, he pai ngā painga | Good work, good benefits We're proud to offer a range of great benefits to support our people and their whānau. At Fulton Hogan, you'll enjoy: Medical insurance for you and your whānau Life insurance from day one KiwiSaver employer contributions Fuel discount card Family scholarships Ongoing training and development opportunities A supportive team culture that values your growth and contribution Ko wai mātou | About us At Fulton Hogan, our people are at the heart of everything we do. We're a business built on strong values of Respect, Energy & Effort, Attitude and Leadership , and we're committed to creating, connecting and caring for the communities where we work. We're looking for people who put safety first, act with integrity, work well with others and take pride in a job well done. If you want to be part of a team that values both technical capability and right person fit, you'll feel right at home here. Me pēhea te tono | How to apply If you're ready to bring your EAM systems experience to a role where you can make a genuine difference, we'd love to hear from you. Apply now and join a team that's committed to supporting the business through smart systems, continuous improvement and great service. Please note, a pre-employment medical and drug screen is part of our recruitment process.