Digital Banking Operations Director

About the role

We're looking for an Operations Director to lead operations for our Digital Banking Platform organization - a global team of Product and Engineering professionals powering the future of banking. With an annual budget of more than $100 million, this team builds and scales the platforms that millions of customers rely on every day. Reporting to the VP of Operations with a dotted line to the Managing Director of Digital Banking, you'll be the operational backbone of a complex, high-velocity organization. You'll own the operating model, strategic execution, organizational alignment, and operational metrics that enable this $100M+ P&L to deliver at scale. From defining how work flows through the organization to ensuring priorities stay synchronized across teams, you'll create the structures and discipline that drive results. This is a high-impact role for a proven operations leader who thrives in complex environments, can architect scalable processes, and brings clarity and accountability to large-scale execution.