Retail Sales Associate

About the role

The Sales Associate is a friendly, customer-focused team member who embodies the Aviator Nation lifestyle and delivers exceptional service. Thriving in a fast-paced environment, they use creative problem-solving and a growth mindset to ensure a positive customer experience. Responsibilities include welcoming and assisting customers, offering tailored product solutions, and handling customer concerns with empathy and professionalism. They stay up-to-date on products, services, and policies while maintaining a well-presented sales floor, displays, and signage.

Responsibilities

• Greet and assist customers, providing exceptional service and product knowledge.
• Maintain strong knowledge of products (e.g., SKUs, fit, features).
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers.
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers.
• Guide customers to merchandise and help increase in-store sales.
• Keep the sales floor organized, clean, and well-stocked.
• Handle inventory tasks, including restocking, shipments, and inventory counts.
• Contribute to omni-channel sales and fulfillment processes.
• Assist with store social media efforts, including taking photos.
• Skills & Requirements
• Availability to work a flexible retail schedule, including weekends and holidays.
• Must have a positive attitude, high energy, and a customer-focused mindset.
• Strong communication, organizational, and attention-to-detail skills.
• Ability to maintain a professional appearance and adhere to the dress code.
• Basic reading, writing, math, and computer skills.
• Confidence in using office and retail equipment (computers, phones, printers, etc.).
• Physical Requirements & Working Conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate
• This job description is not exhaustive, and you may be required to carry out other duties as requested.
• Salary Range - California
• A reasonable estimate of pay range is $17-21/hr.
• Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
• AMAZING BENEFITS INCLUDE BUT ARE NOT LIMITED TO:
• Medical, Dental, Vision and Retirement Benefits for Eligible Employees
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Parking!
• Employee Discounts on Food and Beverage at Dreamland
• Employee Discount tickets to Concerts and Comedy Shows at Dreamland
• Employee Discount on Merchandise
• Festival Opportunities
• Free fitness classes at Aviator Nation RIDE in Santa Monica
• EEO Statement

Benefits

Additional Information

Join our rad Malibu location! We are looking for a Seasonal Sales Associates! LOTS OF PERKS!

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