Additional Information
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.
We are actively seeking a Sr. Support Engineer, SAP . This role is based in India, Hyderabad.
About Rimini Street, India, GCC.
Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).
Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.
Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, "if you are best of the best, you belong to Rimini". We are on a mission to contribute significantly to our "Rimini ONE" program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software
Position Summary
Essential Duties and Responsibilities
Support specifications for large-scale conversions based on client determined criteria. Generate quality and accurate output for client review and approval.
Analyze conversion data and provide solutions for implementing program data efficiently and accurately. Analysis focuses on how client data will be implemented into CPI Card Group production system.
Create support timelines for client and CPI Card Group use. Distribute timeline to CPI Card Group internal customers and external clients for approval and use throughout conversion.
Coordinate CPI Card Group resources required for conversion and facilitate effective information exchange between client and CPI Card Group internal customers.
Conduct thorough needs analysis for assigned conversions or projects and seek support from CPI Card Group internal customers based on needs.
Act as an empowered liaison between CPI Card Group external clients and CPI Card Group internal customers (Production, IT, Printing) to provide exceptional service to clients.
Additional Duties and Responsibilities
Other job related duties and responsibilities may be assigned from time to time
Location
Hyderabad, India
Education
Bachelor Degree in Computer Science or related field or equivalent experience.
Language
Fluent English is mandatory, any other international languages is a plus.
Riministreet · Hyderabad, India