Hardware Operation Lead

About the role

The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet, providing various infrastructure solutions and services ensuring that they are scalable and are reliable.

Responsibilities

• Install, deploy and support the configuration of server and network gears.
• Work within rotating shifts or hold on-call pager to meet 24/7 SLAs.
• Replace server and network device parts as needed while maintaining asset accuracy.
• Assist network troubleshooting with cabling diagnosis and replacement
• Maintain high system reliability by prioritizing and resolving tickets efficiently, support escalation from lower layer technicians.
• Manage incident as the first responder onsite while getting support from SMEs of datacenter engineering and infrastructure domains.
• Provide onsite services to support many other initiatives and continually maintain positive and collaborative working relations with customers, partner teams, vendors, and internal stakeholders.

Requirements

• Server Hardware Troubleshooting experience, including server booting (POST, BIOS, PXE, IPMI, BMC etc.)
• Network protocols (TCP/IP, Ethernet), and network hardware (console, copper/fiber cabling, switches, routers) knowledge.
• Linux Administration knowledge.
• Direct experiences working with GPU servers, H100, B200, GB200 etc.
• Diploma or Professional Certification in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.
• Vendors, projects, or program engagement experience.
• Strong verbal and written communication skills with attention to clarity and detail.
• Salary & Benefits
• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.
• We are committed to pay equity and transparency.

Benefits

Additional Information

About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human freedom or shrinks it. We're singularly focused on delivering 10 to 100s of GWs of compute faster than anyone else, rethinking every layer of the stack. We acquire power, design and build data centers, and operate them - with teams spanning hardware and software. Speed and scale are our key differentiators. Come be a part of building civilization-scale infrastructure for AI. We hire people who care deeply about this problem space. If that is you, please apply!

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Company Intel

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