Field Service Engineer FPVA
External
Flsmidth · ArequipaFull-timeOn-site1w ago
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Responsibilities
- Acts as the primary point of contact for customers, strengthening long-term relationships across FLSmidth Service, Sales, and Global Specialist teams
- Activates and coordinates Field Services Engineering (FSE), Professional Services, Sales, and Global Specialists to deliver optimal technical and lifecycle solutions aligned with customer needs.
- Manages maintenance strategies versus spare parts requirements for installed FLSmidth equipment, ensuring reliability and performance throughout the asset lifecycle.
- Identifies opportunities within existing customer installations for equipment replacement, upgrades, and the use of FLSmidth parts and consumables to increase share of wallet.
- Provides market and customer insights to support the development of customer retention, growth, and lifecycle value plans.
- Works closely with Solution Specialists to drive on-site consumables and service offerings.
- Identifies opportunities to increase total Service Business Line (BL) order intake through Field Services Engineering engagement.
- Develops, coaches, and supports new Site Account Managers and Site Account Representatives to strengthen customer coverage and service delivery.
- Communicates with Global Service, Business Lines (BL), and Regional Sales & Lifecycle Management (RSLM) regarding market price competitiveness, supply localization, and globalization strategies.
- Collaborates with Professional Services to deliver on-site customer support and identify Upgrades & Retrofits (U&R) opportunities that enhance customer value and operational performance.
- Qualifications & Experience
- Minimum of 6+ years of experience working in the mining industry in the same or a similar role. Solid Knowledge related to Thickening, Filtration and Separation Processes.
- Bachelor's degree in mechanical, Mechatronics, Electronics, Industrial Engineering, or a related engineering discipline.
- Strong ability to work collaboratively across multiple teams and business areas, with experience managing and tracking KPIs in coordination with functional and business leaders.
- Proven knowledge and experience in the preparation and development of commercial and technical proposals for the mining industry.
- Demonstrated passion for the mining industry, with a proactive mindset focused on innovation and making a meaningful impact within a global industry leader.
- Experience working closely with both suppliers and customers in a mining or heavy industry environment.
- Solid experience within the mining industry.
- Intermediate level of English, both written and spoken.
Benefits
Opportunity to work with a global leader in mining technology.Hands-on, impactful work at major mining sites.Professional development and training programs to enhance technical skills.Dynamic and collaborative work environment.Competitive compensation and benefits aligned with experience.As an equal opportunity employer, FLS embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries - for more information please visit FLSmidth.com/careers>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Se requiere dominio del idioma inglés, Por Favor envie su CV/Curriculum en inglés.Especialización técnica de alto nivel en Espesamiento en Plantas Concentradoras dentro de una compañía líder global.Impacto directo en faena, trabajando junto a los principales clientes mineros del sur del Perú.Crecimiento profesional global, con acceso a conocimiento, tecnología y expertos internacionales.Sobre FLSFLS es líder global en el suministro de equipos, servicios y soluciones sostenibles para la industria minera. Con presencia en más de 60 países, trabajamos junto a nuestros clientes para mejorar la productividad, confiabilidad y sostenibilidad de
Additional Information
English proficiency is required. Please submit CV/Resume in English. Be part of a global leader shaping the future of mining. Work directly on-site at major mining operations, applying your skills to real-world challenges. Grow your career with exposure to advanced equipment and international best practices. About FLS FLS is a global leader in innovative mining solutions, committed to helping customers operate safely, efficiently, and sustainably. With a strong focus on technology, service, and expertise, we empower mining operations across the globe to optimize performance and achieve operational excellence. Joining FLS means being part of a passionate, forward-thinking team where your work makes a tangible impact.
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