Partner with business stakeholders to identify operational pain points across enterprise applications and workflows, and define opportunities for automation or AI-enabled solutions
Gather and document business and functional requirements for custom applications, automation, and business intelligence initiatives
Translate business needs into clear user stories, acceptance criteria, and build-ready specifications for engineering teams
Help define workflows, use cases, edge cases, and exception handling to ensure solutions function effectively in real business scenarios
Enterprise Platforms & Workflow Support
Support configuration and enhancements within Salesforce where appropriate (fields, objects, flows, validation rules, reports)
Help design end-to-end workflows that span Salesforce, custom applications, and other enterprise platforms
Help define and document system interactions and data flows across enterprise and data platforms
Collaboration & Delivery
Partner with engineers, architects, and product leaders to refine requirements and contribute to functional designs
Document current and future-state business processes and systems integrations
Participate in backlog refinement, testing, and rollout of new capabilities
Help ensure solutions are feasible, aligned, and avoid duplication, unnecessary complexity, or shadow systems
Requirements
4+ years of experience as a Business Analyst, Systems Analyst, or similar role
Experience supporting custom applications, internal tools, or platform-based solutions
Experience gathering and documenting requirements and translating translate business needs into functional specifications
Strong experience analyzing and documenting business processes
Strong communication and stakeholder collaboration skills
Ability to understand system interactions, integrations, and data flows across enterprise and data platforms
Working knowledge of Salesforce capabilities and configuration concepts
Ideal Background
Experience in media, sports, entertainment, or other fast-paced, relationship-driven industries
Experience working with enterprise platforms (e.g. , CRM, ERP, financial systems, or workflow platforms)
Experience configuring or supporting Salesforce (objects, fields, flows, reports)
Curiosity and comfort working with emerging technology in governed, responsible environments
Experience working on initiatives involving data platforms, analytics, or automation
Experience supporting custom application development or system integrations
Familiarity with Agile development processes
Interest in automation, data-driven workflows, or AI-enabled tools
Base salary range: $120-130K, plus bonus potential if applicable for role.
THE-TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic informati
Benefits
Performance bonus
Additional Information
THE-TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE-TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team .
Job Overview:
We have an exciting opportunity for a Business Systems Analyst to join our growing Technology team as we invest in AI to support how our teams work across sports, entertainment, and culture.
In this role, you will focus on custom-built internal applications and AI-enable solutions, partnering closely with business stakeholders and engineering teams to understand operational pain points and translate ideas into clear, build-ready requirements. You will help identify, shape, and embed AI-enabled capabilities into real workflows, ensuring solutions are practical, well-governed, and deliver measurable value for teams.
You will also own Salesforce configurations and enhancements where appropriate, helping ensure solutions are well-scoped, feasible, and aligned to how teams work in practice.
About you - You're a curious, collaborative problem-solver who enjoys partnering with business and technical teams to turn ideas into practical solutions. You bring strong judgment, a hands-on mindset, and enjoy helping teams move from concept to real-world adoption. If this sounds like you, we'd love to hear from you!
Please note that this position is a 12 month temporary contract position to start with the opportunity to convert after that.
Teamwass · Usa-ca - Los Angeles Hq