Senior iCloud Efficiency Engineer (GenAI & Agentic Systems)

About the role

The Senior iCloud Efficiency Engineer will play a critical role in advancing Apple's next generation of intelligent infrastructure operations through applied GenAI and agentic technologies. This role focuses on building practical, high-impact AI systems that improve engineering workflows and infrastructure decision-making. You will identify high-leverage operational problems, set architecture direction, design agentic solutions, and guide teams from prototype to production adoption. The goal is combining LLM reasoning, system context, automation frameworks, and engineering safeguards to improve speed, reliability, and efficiency. Success in this role will be measured by concrete outcomes: adoption of shared patterns and tools by multiple teams, measurable toil reduction, validated cost or capacity savings. You will help define how AI can safely and effectively augment engineering teams-from capacity optimization and deployment analysis to incident response, forecasting, and infrastructure planning.