Supervisor, Health Information Management
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About the role
CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $52,100-$78,150/yr based on experience ***This position is an on-site role.*** By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Health Information Management (HIM) Supervisor directs the activities of the data capture, analysis, or transcription service line of Health Information Management; analyzes electronic patient records for completion; provides guidance to employees on HIM process and procedures; monitors and reports on productivity and quality metrics. Primary HIM client site representative. Job Competencies: Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat. Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes. Coaching & Developing Others - Partners with individuals' and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better. Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one's own and others' emotions and adapts behaviors to accomplish intended results. Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation. Job Responsibilities: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results. Oversees the daily activities of the HIM department by maintaining open communication with departmental staff; coaches and mentors staff; empowers employees to complete tasks by providing information and support. Provides communication between coding and practitioners to ensure timely completion of critical documentation. Specializes in the supervision of one of the Health Information Management service lines; analysis, data capture, or transcription Assists HIM leaders in the development of policies and procedures for the HIM service lines; assists in the development of work flow procedures to enhance process improvements Stays current and informed of industry, market and legislative regulations and change and applies the information accordingly Demonstrates practices to protect the confidentiality of medical record information Experience We Love: Excellent speaking and presentation skills required, working knowledge of electronic medical records and Microsoft Office applications. Proficiency in keyboarding skills. Ability to function independently, with minimal supervision, as well as part of a team. Strong organizational skills and ability to prioritize workload Prefer experience with EPIC and One Content, electronic medical record, training experience Preferred Education: Bachelors Degree or Equivalent Experience Required Certifications: RHIA (Registered Health Information Administr