Develop a strong understanding of backend service functionality, platform architecture, and end‑to‑end data flow
Write, execute, and maintain test plans, test cases, and supporting documentation for platform and infrastructure components
Perform manual end‑to‑end testing across backend services, APIs, databases, and supporting infrastructure
Validate system interactions between connected devices and backend services
Identify, log, track, and follow defects through resolution
Write high‑quality, detailed, and reproducible bug reports
Analyze logs, metrics, traces, and system data to troubleshoot issues and identify root causes
Set up, configure, and maintain test environments and service configurations
Triage urgent or high‑impact platform issues, prioritize appropriately, and propose solutions
Configure, maintain, and monitor test automation setups where applicable (e.g., API or service‑level tests)
Assess risk and determine appropriate test strategy based on system complexity, scale, and impact
Collaborate closely with developers, product managers, DevOps, and other engineering teams
Continuously look for opportunities to improve test coverage, tooling, and quality processes
Other duties as assigned
Requirements
Required
0-3 years of Quality Assurance or related technical experience
B.A. or B.S. in Computer Science, Software Engineering, Industrial/Systems Engineering, Information Systems, or a related technical discipline
Strong problem‑solving and analytical skills with a methodical approach to troubleshooting
Demonstrated technical aptitude and ability to learn complex backend systems quickly
Ability to reason about distributed systems, APIs, and data flows
Comfort working with incomplete information and ambiguous problems
Strong attention to detail and a process‑oriented mindset
Self‑motivated with a demonstrated sense of ownership and accountability
Strong written and verbal communication skills
Team‑oriented mindset with the ability to collaborate effectively
Exposure to testing RESTful APIs or backend services
Familiarity with at least one programming or scripting language (e.g., Python, Java, JavaScript, Go, etc.)
Experience analyzing logs, metrics, or monitoring data
Exposure to cloud platforms, microservices, or distributed systems
Familiarity with CI/CD pipelines or automated test execution
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
WHY WORK FOR ALARM.COM ?
Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
Alarm.com va
Additional Information
Quality Engineer - Platform & Infrastructure
POSITION OVERVIEW
Quality Engineers on the Platform & Infrastructure team are responsible for validating the performance, reliability, and functionality of the backend services and applications that power Alarm.com's ecosystem. This role focuses on cloud‑based services, APIs, data flows, and platform applications that interact with connected devices.
This position is well‑suited for new graduates or early‑career Quality Engineers who are self‑starters, demonstrate a strong sense of ownership, and are eager to grow their technical skills. Successful candidates are strong problem solvers who are comfortable working with incomplete information, learning complex distributed systems, and proactively identifying risk. You will be expected not only to execute tests, but to think critically about system behavior and drive quality improvements across backend platforms.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
You take ownership of assigned services, features, or platform components and proactively identify quality risks
You independently investigate backend issues, analyze system behavior, and propose next steps before escalating
You produce clear, actionable test documentation and bug reports focused on backend and service-level failures
You continuously expand your technical understanding of platform architecture, service interactions, and data flow
You collaborate effectively with engineering, product, DevOps, and other QA teams to drive platform quality forward
Alarmcom · Tysons, VA