Senior SCCM/MECM Engineer

Requirements

• Bachelor or Master degree with relevant background (e/g Information Systems), or similar Proven track record of successful projects in the area of Microsoft Endpoint management
• 5 years' experience supporting Windows client OS with minimum of 2 years supporting Windows 10/ 11
• 5 years' experience developing, implementing, and administrating Microsoft Configuration Manager / MECM and Intune
• Good understanding of where endpoint management fits into wider IT and reliant \ dependent technologies (AD, GPO, Entra, Networking etc...)
• Endpoint management Certified preferred.
• Proficiency in PowerShell scripting.
• Problem solving skills coupled with a strong customer focus.
• Excellent communication both written and verbal.
• At Renesas, you can:
• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure.
• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
• Are you ready to own your success and make your mark?
• Join Renesas. Let's Shape the Future together.
• We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.

Benefits

Additional Information

This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company's global PC and mobile device infrastructure. Manage and maintain a global co-managed Intune and Configuration Manager environment with of over 25,000 endpoints Develop and perform software deployments and operating system configuration changes using various software development & automation techniques. Provide direct 3rd line end user support for escalated PC and mobile device issues and needs. Work with vendors as needed to resolve application or end user issues. Identify improvements in existing functionality and recommend enhancements. Manage and deliver project activities as part of the overall roadmap. Be able to investigate issues under tight time constraints and be able prioritize work accordingly. Be able to work with minimal supervision. Write and maintain appropriate documentation Key Performance Measures The availability of the Microsoft Endpoint manager services to the business. Delivering project goals to the required standard and on time. Resolving personally assigned incident tickets promptly to the expected standard.

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