Ability to answer hi-volume in-bound calls via an automated phone system
Ability to make outbound calls to customers and referrals as necessary
Basic knowledge of insurance, pharmacy authorization, and billing
Excellent organizational skills and detail oriented
Proficient in Microsoft Office: Word, Outlook, Excel, PowerPoint
Spanish speaking a plus
#AccendraHealth
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Benefits
Health insuranceDental insuranceVision insurance401(k)Flexible scheduleEquity / stock optionsParental leave
Additional Information
At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
The anticipated hourly range for this position is $22-$23 an hour.
The schedule is M-F from 8.30 am to 5.00 pm
ESSENTIAL JOB FUNCTIONS:
Answer in-bound pharmacy customer calls. Make out-bound calls to patients, healthcare providers, referrals, and insurance carriers. Resolve customer issues including billing and insurance denials with insurance carriers. Establish and maintain patient profiles including lists of medications, insurance, billing, and provider information. Process orders using Enterprise Rx; gather patient demographics and billing information to complete requested orders and to obtain prior authorizations. Assists pharmacists on an as-needed basis; maintaining inventory, stocking pharmacy, preparing and dispensing medication.
SUPPLEMENTAL JOB FUNCTIONS:
Performs additional duties as directed.
Owensminor · 319 Torrance