Associate Salesforce Administrator

About the role

The GTM Systems team within Revenue Operations builds and evolves the systems that enable go-to-market execution, operational scale, and reliable reporting. We operate as an internal product and platform organization: clarifying stakeholder needs, aligning cross-functionally, and delivering durable solutions with a bias for simplicity, data quality, and user experience. PitchBook is looking for an Associate Salesforce Administrator to support day-to-day administration of our Salesforce platform. In this role, you will complete configuration work, manage user access and permissions, and help ensure the platform remains secure, reliable, and easy to use for our internal teams. Primary Job Responsibilities: Perform basic Salesforce configuration including creating and updating custom fields, objects (as applicable), page layouts, record types, picklists, validation rules, and related metadata under established standards Support Salesforce security and access management: user provisioning and deprovisioning, license assignment, role hierarchy updates, profiles, permission sets, permission set groups, public groups, queues, and sharing settings (under guidance) Maintain and troubleshoot permissions and access issues, partnering with IT/Security and system owners as needed Support routine operational tasks such as sandbox refresh coordination, change tracking, and promoting simple changes using established deployment processes Assist with intake and triage of admin requests via ticketing workflows, communicating status and timelines and ensuring issues are documented and resolved Help improve data quality by supporting standard processes (e.g., required fields, validation, duplicate prevention), assisting with cleanup efforts, and escalating systemic issues Create and maintain clear documentation for configurations, procedures, and common support issues to enable consistent administration and self-service Participate in platform release activities by reviewing Salesforce release notes, completing assigned testing, and supporting user communications for minor updates Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested