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Store Manager - Pickering

External
internaljobsatlush logoInternaljobsatlush · Pickering, Canada
Full-timeOn-siteToday
ComplianceLeadership
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Responsibilities

  • Sales & Customer Experience:
  • Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
  • Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
  • Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
  • Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.
  • Team Leadership:
  • Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
  • Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns.
  • Operational Excellence:
  • Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standard

Benefits

A fun and funky store atmosphere where individualism is encouragedA 50% discount off all our products to keep you smelling and feeling freshAn unconventional retail structure to support your entrepreneurial spiritThe opportunity for growth as Lush loves to promote from withinStore ManagerAs the Store Manager, you're responsible for:Recruiting your teamTraining and developing your management teamTraining and developing your team on brand, product, and serviceHealth insuranceEquity / stock options

Additional Information

Position: Store Manager (40 hours weekly) Deadline to apply: Friday, June 19th, 2026 Interview Plan Ever wondered what it's like behind the bubbles? #lushcareers Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

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