Flexible WorkingSo that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.Great Place to WorkThanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here .If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight - We invite you to join our team! Learn more at careers.alight.com .
What we offer you
As a temporary employee, you will be eligible for the following benefits:
Medical, dental, and vision insurance - 100% employee paid, after tax
Alight 401(k) Plan - with company match after six months of service
Wellness Time - 1 hour for every 30 hours worked
Other Programs including the Employee Assistance Program and meQuillibrium
Job Responsibilities:
Ability to consistently provide a world class experience at all customer touchpoints
Maintain active resident health (and life if required) insurance license, or ability to renew license prior to start date, and any riders required by state (Med Sup/Illness/Critical Care)
Ability to pass AHIP and annual carrier certifications
Knowledge of Medicare Advantage, Medicare Supplement, and prescription drug plans
Willingness to learn about DSNP plans as well as Special Election Periods (Low Income Subsidy and Medicaid) for Retirees to be enrolled outside of the traditional Annual Enrollment Period
Ability to identify Medicare prospects needs using a needs analysis based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plans
Enroll retirees compliantly and efficiently by reading scripting verbatim
Meet and/or exceed key performance indicators
Handle inbound customer service calls as well as outbound dialing by providing accurate and complete information to retirees with the intent of enrolling the customer in the appropriate plan based on their specific needs
Responsible for making outbound calls to warm leads with the intent of scheduling appointments or completing an appointment with a participant
Actively manage all appointments to follow up with a prospect
Respond to voicemails within 24 business hours
Monitor the internal chat and r
Health insurance
Dental insurance
Vision insurance
401(k)
Remote work options
Flexible schedule
Parental leave
Additional Information
We're sharing this opportunity earlier than our typical hiring timeline to give candidates ample time to explore the role and to ensure a thoughtful, thorough interview process for our upcoming high‑volume hiring needs.
If you apply, here is what to expect next:
Interviews will begin the first week of May-candidates selected to move forward can expect next steps in early May.
Start dates may be available as early as late July, allowing time to plan ahead.
For more details about the role and answers to frequently asked questions, please click here .
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Alight · TX Texas Virtual