Technical Operations Manager

Requirements

• Bachelor's degree in Business Administration, Operations, Management, or related field.
• 5-10 years of experience in operations, office administration, workplace management, or business operations roles.
• Prior experience managing teams and leading operational functions in a growing organization.
• Strong understanding of office operations, procurement, facilities, payroll coordination, vendor management, and employee administration.
• Excellent organizational and multitasking skills with high attention to detail.
• Strong communication, stakeholder management, and problem-solving abilities.
• Tech-savvy with experience using operational tools, spreadsheets, workflow systems, project management platforms, and automation tools.
• Ability to create structure, improve processes, and drive operational excellence.
• Comfortable working in a dynamic, fast-paced environment with evolving priorities.
• Experience in startups or high-growth organizations. [preferred]
• Exposure to workflow automation tools, no-code platforms, or operational analytics. [preferred]
• Experience implementing operational systems, SOPs, dashboards, or process automation initiatives. [preferred]
• Familiarity with HRMS, ERP, procurement, payroll, or asset management tools. [preferred]

Additional Information

Position Overview: We are looking for a highly capable and proactive Operations Manager to lead and streamline our day-to-day business operations. This role is responsible for overseeing office administration, employee operations, facilities, procurement, vendor management, payroll coordination, asset management, and employee engagement initiatives. Beyond operational execution, we are looking for someone who can build scalable systems, improve operational efficiency, lead a growing operations team, and leverage technology and automation to modernize internal workflows and processes. The ideal candidate is a strong people manager, highly organized, detail-oriented, process-driven, and comfortable working across teams in a fast-paced environment ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

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