Customer service skills (telephone, problem-solving, handling customer enquiries and resolving complaints).
Self-motivated and the ability to multi-task.
Proficient in MS office skills in Word, Excel and PowerPoint.
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Benefits
Equity / stock optionsParental leave
Additional Information
Job Purpose
Assist sales team in all internal sales-related duties
Principal Responsibilities
Support sales team in all internal coordination / data gathering for sales-related duties such as raise quotation, order processing and monitoring of customer credit limits.
Provide customer service and handling enquiries.
Maintain customers' records and filing.
Enter confirmed sales contracts and orders into the system.
Monitor Order Fulfillment.
Prepare monthly local sales reports.
Cover Receptionist duties when needed.
Liaise with Logistics Dept on customers' delivery
POSITION SPECIFICATION
Education
Minimum Diploma or its equivalent
Prysmiangroup · Kuala Lumpur, Malaysia