Culture Promotion : Promote IOA culture and improve engagement.
Performance Gaps : Identify gaps and implement corrective actions.
Data Analysis : Monitor and interpret performance data.
Communication : Maintain transparent communication with leadership.
Process Improvement : Develop and ensure compliance with core work processes.
Policy Enforcement : Implement and enforce company policies.
Technical Competence : Maintain high technical competence and industry expertise .
Leadership Development : Continuously improve management and leadership skills.
Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees.
Leadership Development: Continuously improve management and leadership skills.
Relationship Building: Develop and maintain positive relationships with IOA leadership and employees.
Champion IOA Values: Demonstrate integrity and leadership.
I deal Candidate Qualifications:
2+ years of industry experience with deep, wide-ranging industry knowledge
All required active licensing
Outstanding communicatio n and people manag e ment skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
Benefits
Competitive salaries and bonus potentialCompany-paid health insurancePaid holidays, vacations, and sick time401K with employer matchProfessional growth and career progression opportunitiesRespectful culture and work/family life balanceCommunity service commitmentSupportive teammates and a rewarding work environmentWhat to Expect (Application Process) :30-Minute Phone Screen, Online Assessments, and Interview(s) .Salary RangeThe expected pay range for this position is $95,000.00 to $125,000.00 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Health insurance401(k)Paid time offRemote work optionsPerformance bonus
Additional Information
Job Description:
Title: Branch Operations Supervisor - Commercial Lines
Hybrid: 1 day in office at either the Aliso Viejo, Glendale, Ontario, San Diego or Santa Barbara office locations
Supporting: IOA - Orange County | Book Focus: Construction | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role : Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values.
Ioausa · San Diego, CA