Head of Talent & Culture - NAB Vietnam

About the role

The Head of Talent and Culture role is accountable for building and sustaining a high-performing, future-ready technology workforce for NAB Vietnam. The role manages the end-to-end talent agenda from strategic workforce planning, rapid and high-quality tech hiring, capability building at scale, and a strong, inclusive culture that enabling NAB Vietnam to grow quickly while sustaining engineering excellence and delivery quality. MAIN RESPONSIBILITIES 1. Talent Acquisition Define and deliver a scalable talent acquisition strategy to support fast growth in technology, business and operation. Lead strategic workforce planning in partnership with Technology and Business leaders, including headcount phasing, and identification of critical and scarce skill roles aligned to delivery roadmaps. Translate workforce plans into prioritised hiring strategies Provide data driven insights on the talent landscape, including talent supply, hiring progress with proactive recommendations for risk mitigation actions. Partnering with Employer Branding and Communication Team to strengthen NAB Vietnam's employer brand as a leading technology hub, both locally and within the NAB Group. Embed data-driven recruitment practices to optimise time-to-hire, quality of hire, cost efficiency, diversity, and candidate experience. Ensure consistent hiring governance, assessment standards, and compliance aligned with local regulations and NAB Group policies. 2. Talent Capabilities - Building Future Skills at Scale Design and execute an integrated talent capabilities strategy aligned to NAB's technology and transformation roadmap. Build and evolve engineering, leadership, and professional capability frameworks, ensuring relevance to current and future skill needs. Partner with Technology, Business leaders to identify capability gaps and deliver targeted development solutions. Lead NAB Talent programs, including emerging and senior technology leadership development, high-potential and critical talent programs, succession planning, mandatory training. Embed a strong continuous learning culture, leveraging digital learning platforms, on-the-job learning, and leadership ownership of capability development. 3. Culture, Engagement & Employee Experience Shape, steward, and embed a high-performance, inclusive, and values-led culture aligned with NAB and the expectations of a modern technology workforce. Drive culture and engagement strategies that support accountability, collaboration, psychological safety, and delivery excellence. Own and continuously improve key employee experience moments, particularly onboarding, early tenure, development, and career progression. Support leaders through change, growth, and transformation with strong culture and communication frameworks. 4. Leadership, Governance & Strategic Partnership Lead, coach, and develop high-performing Talent Acquisition, Talent Capabilities, and Culture teams. Act as a trusted advisor to senior leaders on workforce planning, talent, capability, and culture matters. Partner with Group P&C and global stakeholders to align local strategies with NAB Group priorities and standards. Ensure strong governance, risk management, and compliance across all talent practices. Use people data, insights, and storytelling to influence decision-making at executive and board level. KEY SUCCESS MEASURES Ability to scale tech hiring rapidly while maintaining high hiring quality Accuracy and effectiveness of strategic workforce planning and execution Readiness of critical engineering and leadership capabilities Strength and depth of succession pipelines Employee engagement, retention, and internal mobility outcomes Positive employer brand and stakeholder confidence YOUR SKILL AND EXPERIENCE Candidate with 12 years of proven senior leadership experience in People & Culture, Talent roles with at least 5-7 years in senior leadership position Strong background in a fast-growth or transformation environment, preferably in a technology, engineering, or digital organisation. Demonstrated ability to scale hiring quickly without compromising quality Strategic mindset with the ability to translate business strategy into actionable talent and workforce plans Strong stakeholder management and influencing skills at executive level Data-driven, commercially minded, and comfortable making decisions in ambiguity Track record of building and leading high-performing teams Track record of shaping culture, developing leaders, and building inclusive, high-performance organisations MBA or Master/Bachelor's degree in Human Resources, Business, Psychology, Organisational Development, or a related discipline THE BENEFITS AND PERKS 1. Attractive compensation and benefit package 2. Exciting career and development opportunities 3. Professional and engaging working environment Hybrid working model and excellent work-life balance Well-equipped & modern Agile office Speci