Customer Care Advocate Disability Service - Virtual 7.20.26 - 18226
External
Metlife · US$42K/yrFull-timeRemote1w ago
CRMProcess Improvement
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About the role
Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.
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