Business Analyst

Responsibilities

• Serve as the primary technology liaison for Financial Institutions during ATM outsourcing onboarding
• Lead discovery sessions to identify required data feeds for
• o ATM transaction forecasting
• o Settlement and reconciliation
• o Cash management reporting and operational analytics
• o Dispute and chargeback management
• Document detailed business requirements, data specifications, file formats, and delivery methods (SFTP, API, batch files), mapping logic, and transmission schedules.
• Oversee ingestion and validation of data feeds to ensure completeness, accuracy, and operational readiness
• JOB DESCRIPTION
• Identify data gaps, discrepancies, and process risks, drive resolution with internal and external stakeholders.
• Support reconciliation and settlement processes and assist with root - cause analysis of variances.
• Partner with dispute and chargeback teams to ensure proper transaction mapping and reporting accuracy .
• Develop and maintain onboarding playbooks, standard operating procedures, data specifications, and documentation templates.
• Translate business needs into user stories, process maps, and functional requirements for Product Engineering .
• Identify automation opportunities to improve onboarding timelines, scalability, and data validation controls.
• Drive continuous improvement initiatives that reduce manual effort and enhance operational transparency.
• Collect requirements, timelines, outcomes, and cost justifications, and using those work products, produce
• capital expenditure requests and push them through the delegation of authority processes
• KNOWLEDGE, SKILLS & ABILITIES
• 7+ years of experience as a Business Analyst within financial services, banking, payments, or fintech environments.
• Understanding of financial transaction processing,

Benefits

Additional Information

Pay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 85,400.00 - 106,700.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description GENERAL SUMMARY Brinks is building the premier ATM Managed Services organization suite of tools, technologies, and services that are second to none in ATM portfolio management. Our organization is dedicated to ensuring high availability for all ATM fleets, from Financial Instituti ons to independent ATM deployers, providing a reliable service our customers rely on. Brinks Global ATM Managed Services' Product Engineering division partners closely with Financial Institutions to deliver scalable ATM outsourcing solutions. The Business Analyst plays a critical role in enabling the successful onboarding and management of Financial Institutions by defining, coordinating, and validating the data feeds and systems required to support forecasting, reconciliation, dispute management, and chargeback operations. This role serves as the connective tissue between Financial Institutions and Brinks' internal teams - ensuring clarity of requirements, precision in data integration, and operational readiness at launch and beyond. The Business Analyst will a lso partner with Product Engineering to continuously improve onboarding workflows, automation capabilities, and data ingestion processes. ROLE OVERVIEW As Business Analyst - ATM Outsourcing & Financial Integrations, you are a key architect of Brinks' ATM Managed Services growth strategy. Your impact will be immediately felt - directly shaping the efficiency, scalability, and excellence of Financial Institut ion onboarding and all ongoing data operations. You will work cross - functionally with Operations, Treasury, Settlement, Risk, Dispute Management, and Technology teams to ensure that all required transaction data, settlement files, and reporting feeds are properly defined, transmitted, validated, and ope rationalized. This role demands analytical acumen, documentation skills, deep financial services expertise, and a proven ability to transform complexity into actionable business and technical requirements. You will thrive in an environment defined by rapid change and hi gh expectations. The ideal candidate is a driven, detail oriented - confident in collaborating with Financial Institutions and energized by building scalable, process - driven solutions that eliminate friction and elevate outcomes. Pay : $70,000 - $75,000

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