Serve as the primary administrator for Salesforce (Sales Cloud, Service Cloud, and integrations)
Manage user setup, profiles, roles, permissions, and security model
Design, develop, test, release, and maintain scalable data models, complex workflows rules, validation rules, formulas, custom workflow, process builder, page layouts, custom fields/objects.
Monitor system health, performance, and data integrity
Monitor and Validate Salesforce Seasonal releases
Business Partnership
Collaborate with Sales, Marketing, Operations, and Revenue teams to gather requirements
Translate business needs into scalable Salesforce solutions
Automation & Enhancements
Build and maintain flows, process automation, and Apex (as needed)
Identify opportunities to improve efficiency through automation and system enhancements
Lead release management, testing, and deployment processes
Reporting & Analytics
Develop dashboards and reports to support leadership decision-making
Ensure data accuracy and maintain reporting standards
Integrations & Data Management
Manage integrations with PMS, marketing platforms, and third-party hospitality systems
Oversee data imports, exports, deduplication, and governance practices
Partner with IT on API and middleware solutions
Training & Support
Provide ongoing user training and documentation
Act as the escalation point for Salesforce support issues
Drive adoption and best practices across the organization
Required Qualifications
5+ years of Salesforce Administration experience
Salesforce Administrator Certification (required); Advanced Admin or other certifications preferred
Strong experience with Flow, Process Builder (or migrations), and system automation
Proven experience in reporting, dash
Benefits
Health insurancePaid time off
Additional Information
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Note - TPG Capital, a global alternative asset management firm, recently acquired Sabre Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Sabre Hospitality business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be supporting Aven Hospitality , which is now owned by TPG. Further information about the transition of Sabre Hospitality Solutions employees to TPG legal entities will be shared as we progress.
Aven Hospitality is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Senior Software Engineer - Salesforce
About Aven Hospitality
Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
Our tools are built to seamlessly integrate with each hotelier's unique strategy, elevating guest satisfaction and creating meaningful connections.
We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.
Senior Software Engineer - Salesforce
Position Overview
Aven Hospitality is seeking a Senior Salesforce Administrator to own and evolve our Salesforce platform. This role will be responsible for system administration, optimization, and strategic enhancements across Sales, Service, and Marketing functions.
The ideal candidate is based in Bangalore, India and combines deep technical expertise with business acumen in hospitality, revenue management, or customer experience.
Sabre · Bengaluru, India