Manages large complex projects for Fund and Fee Business function.
Coordinates project resources, both internal and external
Manages project expectations and ensures project is on time and meeting deadlines and benchmarks.
Ensures all parties have tools, information and direction and removes roadblocks to ensure successful outcomes.
Creates and maintains project plans for large/complex projects
Facilitates necessary dialogue ensuring all parties understand their roles and responsibilities to drive project forward.
Tracks tasks and facilitates meetings necessary to review and complete assigned projects.
Trains and supports less experienced Project Leaders within the Fund Change Center of Excellence including new hire training and mentoring, assisting in new product roll outs to the team, and helping team members identify resources and gaps in process.
Participates as a resource in companywide initiatives such as system enhancements and new product roll outs.
Works closely with key stakeholders to develop practical technology solutions and plan/implement solutions, including, but not limited to, business case development, data analysis, requirements/solution definition, and roll out support.
Sets and manages client expectations, by answering questions, coordinating and facilitating meetings, seeking opportunities to increase customer satisfaction and deepen client relationships within the project landscape.
Other duties as assigned
Demonstrates high level of autonomy and degree of decision making
Escalates high impact decisions and issues related to errors to management
Assists in the development of complex processes and procedures for the department and Empower as a whole.
Relies on extensive knowledge to improve and implement new processes
Works with clients, advisers, outside fund companies, and any other external parties required to participate in conversations around changes as requested by clients.
Performs review of data and activity to prevent risk of loss due to errors
Requirements
Bachelor's degree preferred or equivalent related experience.
FINRA Fingerprinting Required
Project Management skills to successfully manage complex development projects. -
Excellent organizational multi-tasking, project and timeline planning, leadership, judgment, negotiation, communication, and influencing skills.
Ability to set goals and work with little direction.
Professional office environment and regular use of office equipment.
Some travel may be required.
Benefits
Vision insuranceFlexible schedule
Additional Information
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Responsible for overall coordination, development and implementation of one or multiple simultaneous complex/large project(s). Provides a single point of contact for projects. Acquires resources and coordinates the efforts of team members and internal and external stakeholders in order to deliver projects according to plan. Defines the projects objectives and oversees quality control throughout its life cycle.
Empower · Manila, Philippines