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IT Business Analyst

External
Sutherland logoSutherland · Bogotá, Colombia
Full-timeRemote3d ago
ETLExcelHTMLSAPSQL
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About the role

The Business Analyst performs a wide range of duties including some or all the following: Translate customer business requirements into technical designs and product configurations Work closely with customer sales and service organizations to define application metrics, reports,dashboards, data mapping, and other integration requirements Implement customer requirements using NICE's software solutions Required Skills/Experience: Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP); EAI tools (e.g. WebMethods, TIBCO); reporting/business intelligence tools (e.g. Business Objects, Cognos) or database applications Project experience - working as part of a team Strong expertise with Microsoft Excel Excellent customer facing skills Excellent organizational skills, ability to set own task lists and time lines Ability and willingness to work under pressure in a highly dynamic environment Analytical ability - working with formulas, calculations and data Bachelor's degree in a technical field (or equivalent) Valuable skills: - Nice to have technical skills: XML, SQL, HTML, LISP, ETL tool


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