Apollo · New York, NYPrepare for this interview
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Position Overview The Global Head of Corporate Dining & Hospitality defines and delivers a best-in-class hospitality experience across the firm's global offices. Operating in a high-performance, client-focused environment, this leader ensures that employees and external stakeholders receive exceptional service, discretion, and consistency aligned with top-tier luxury hospitality standards. In an alternative asset management environment where time, discretion, and performance are paramount, hospitality is more than a benefit-it is infrastructure and core to our firm culture. A best-in-class dining program reduces friction in the workday, enhances collaboration, and reinforces the firm's commitment to excellence. This role ensures that every interaction, whether a quick team meal or a critical investor meeting, reflects the firm's standards and values. This role oversees a fully subsidized, market-leading employee dining program that serves as a strategic differentiator in talent attraction, retention, and daily productivity. The position also has global responsibility for client-facing hospitality, reception, conference services, and wellness across the firm's primary offices in New York, Greenwich, El Segundo, London, and Mumbai. The ideal candidate is a visionary, operationally strong leader with experience managing complex organizations, executing high-impact events, and leading high-performing teams. The role requires upholding the firm's exacting standards while driving efficiency, consistency, and innovation. With executive oversight of dining, hospitality services, reception, the client conference center, and fitness & wellness, this leader ensures that every experience reflects the excellence, precision, and professionalism of the Apollo brand. Primary responsibilities: Strategic Leadership Lead an established global hospitality program aligned with the firm's brand: understated, high-touch, and execution-focused Guest Experience: Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues Position dining and hospitality as a core employee benefit and productivity driver Establish further global standards with flexibility for regional nuance Serve as a trusted partner to senior leadership on workplace experience and client engagement Partner with the firm's Regional Heads of Workplace Operations and the Global Head of Design & Construction to bring new locations online Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals Employee Dining Program (Flagship Responsibility) Design and oversee a best-in-class, fully employer-funded dining program across all offices Own operational performance across all regions, ensuring cohesion and consistency Ensure seamless, high-quality daily service with no-friction access for employees (speed, consistency, availability) Curate elevated, rotating menus that balance: premium quality and variety, health and wellness, and efficiency for fast-paced schedules Benchmark against top peer firms, private clubs, and luxury hospitality operators Continuously refine the program using feedback, utilization data, and evolving workforce expectations Client & Executive Hospitality Deliver discreet, high-touch hospitality for investor meetings, board engagements, and senior leadership interactions Coordinate executive visits, high-profile client meetings, and international delegations with exceptional attention to detail. Oversee client-facing venues and VIP service standards (white-glove where appropriate, invisible where expected) Ensure absolute confidentiality and precision execution for key meetings and events Partner strategically with Workplace Operations, Security, Investor Relations, Human Capital, Executive Assistants, and senior stakeholders to ensure seamless, integrated guest experiences. Global Operations & Vendor Management Select and manage best-in-class hospitality vendors, chefs, and operators in each market Negotiate and manage significant global budgets while maintaining uncompromising quality Implement consistent service standards, reporting, and performance management Design & Workplace Integration Partner with Real Estate and Workplace teams to design **institutional-quality dining spaces** that reflect the firm's brand Ensure layouts support both efficiency (high throughput) and discretion (private dining, executive areas) Influence kitchen capabilities to support premium, flexible service models Standards, Risk & Compliance Maintain rigorous global standards for food safety, hygiene, and regulatory compliance Establish protocols for crisis management, supply chain disruptions, and business continuity Ensure operational resilience across all locations Qualifications & Experience
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