Mentor ServiceNow developers, ensuring best practices in coding, configuration, and integrations.
Define and execute the ServiceNow development roadmap, aligning with organizational goals.
Collaborate with IT leadership and stakeholders to drive platform adoption and innovation.
Establish governance frameworks, coding standards, and security protocols for ServiceNow development.
Responsible for - design, development, and deployment of ServiceNow applications, service catalog items, workflows, and integrations along with effort & schedule estimates.
Provide technical solutions, design and development guidance to the engineering team for ITSM, ITOM, HRSD, SecOps, and other ServiceNow modules.
Lead complex integrations with third-party applications using REST, SOAP, LDAP, MID Server, and APIs.
Implement automation, AI/ML-driven workflows, and ServiceNow best practices to enhance business processes.
Ensure compliance with ITIL frameworks, security policies, and ServiceNow standards.
Support the Operations /SRE team to manage system upgrades, patching, and overall platform stability.
Work closely with business units, IT teams, and ServiceNow administrators to gather requirements and translate them into solutions.
Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i.e. EOL upgrades and Family updates.
Required Skills & Qualifications:
Technical Expertise:
Strong expertise in JavaScript, Glide API, AngularJS, HTML, CSS, and ServiceNow development frameworks.
Deep knowledge of ITSM, ITOM, CMDB, HRSD, SecOps, CSM, and custom application development on ServiceNow.
Proven experience in enterprise-wide integrations and ServiceNow architecture design.
Experience in CI/CD, DevOps methodologies, and Agile/Scrum development.
Certifications
ServiceNow Certified System Administrator (CSA),
Certified Application Developer (CAD),
Certified Implementation Specialist (CIS) is preferred.
Experience Required:
Bachelor's or master's degree in IT or Computer Science.
7 to 10 years of experience in ServiceNow development and leadership roles.
In-Office Collaboration
Full-Time/Part-Time
Full time
Timings
(2:00p-10:30p)
India Business Unit
AWMPO AWMP&S President's Office
Job Family Group
Technology
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
Additional Information
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description
A ServiceNow Dev Lead is responsible for designing, developing, and implementing solutions within the ServiceNow platform. They work closely with business stakeholders, administrators, and IT teams to customize and optimize ServiceNow applications. Candidate will be responsible for developing teams, implementing best practices, and aligning ServiceNow solutions with business objectives.
Job Description
Ameriprise · Noida, India