PTOC TMS Administrator

About the role

CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! The Training Management Systems (TMS) Administrator is responsible for the KC-135 TMS customer experience. The administrator supports daily operations with regards to TMS customer services, internal/external user training, trouble shooting and data configuration. Responsibilities include system administration and system data entry. In addition, the administrator analyzes, troubleshoots, and resolves system and user issues, performs courseware installations and database configuration updates on CAE computers and servers. Provides rapid response technical support to the Formal Training Unit (FTU) and Main Operating Bases (MOB). Performs Learning Management System (LMS) Helpdesk duties Creates, updates and manages FTU/MOB course syllabi in multiple Electronic Training Management Systems Serves as liaison between KC-135 ATS program and TMS vendors Performs internal and external user training, as well as new user immersion training for TMS Attends required meetings and provides current TMS progress/status reports Creates custom reports based on analysis of data collected in TMS Coordinates with schedulers for TMS course/class syllabi implementation as required Coordinates with Base Registrar and FTU/MOB Registrar as needed Performs other additional duties as directed Qualifications and Education Requirements AA/AS or equivalent experience, bachelor's degree preferred 3+ years in similar or related field, knowledge of Electronic Training Management Systems and flight operations in AETC/AMC preferred Must possess experience using GTIMS on an administrative basis Previous ATS or active duty flying knowledge highly desired Must be eligible for DoD Personal Security Clearance Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Preferred Skills Must have the ability to read, analyze, and interpret complex documents Required to respond effectively to sensitive inquiries and complaints Must be able to generate effective oral and written presentations and proposals on complex subjects Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment Work in a regular office environment; communicate via personal computer, telephone and fax Domestic as required Must be able to detect odors or hear noises, bangs, etc., to detect problems or flaws in the functioning of the network and associated components Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Security Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Must comply with all company security and data protection / usage policies and procedures Shall not divulge any information or afford access to any individual not having a need-to-know All government and proprietary information will be accessed and stored e