Genetic Counseling Assistant - OB/GYN

About the role

Under general supervision, assist genetic counselors in day to day operations. Perform routine administrative duties requiring general knowledge of medical terminology, organizational policies and procedures. Primary Responsibilities Facilitate genetic testing process, including identification of laboratories, researching appropriate testing and sample submission requirements including preparing genetic test ordering forms. Responsible for maintaining laboratory kits and supplies. Coordination of insurance preauthorization for genetic testing. Assist in providing patient care related to clinical program, including collection of medical records/family history, patient telephone intakes, sending out specimens and coordinating family member testing. Entering pedigrees and preparing risk assessments using genetics software programs. Database entry and maintenance. Aid in test result correspondence to physicians and patients. Answer and relay telephone calls, resolve routine inquiries, and take appropriate messages. Respond to various situations in the work of the genetic counseling program. Knowledge - Skills - Abilities Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem solving skills.