Solution Architect

About the role

The Red Hat Sales team is looking for an experienced Account Solutions Architect to join us in Mumbai, India. In this role, you will provide the first major experience our customers have with Red Hat while creating possibilities, solving problems, and establishing working relationships. You'll discover and analyze the business and technical needs of our customers, while collaborating with the Sales and Technical Delivery teams to help them invest wisely in the best solutions that will give their systems maximum flexibility, allowing them to run faster and more efficiently. You'll need to have extensive technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level. As an Account Solutions Architect, you will also need to have great communication and people skills. What will you do Develop strategic relationships with our customers to become a trusted adviser for Red Hat's offerings and solutions Demonstrate ownership of the technical relationships and technical sales cycle within a set of named accounts in your territory Ensure revenue and new business quotas/targets and service objectives are met while maintaining a high level of satisfaction among prospective and existing customer Provide presales technical support to our Enterprise Sales team Support evaluations of our offerings and technical proofs of concepts Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs) Provides pre-sales technical support for the development and implementation of complex solutions. Use in-depth domain & product knowledge to provide technical expertise to customers or partners through sales presentations, product demonstrations, workshop, evaluations and Proof of Concept/Technology (POCs/POTs) Assess potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer solutions. Create detailed design and implementation specifications for complex products/applications/solutions. Provide consultation to prospective users/customers/partners on product capability assessment and validation What will you bring 10+ years of experience in the IT industry 5+ years of experience working as a presales engineer, consultant, IT architect, or equivalent supporting partners and enterprises 5+ years experience working in BFSI industry 5+ years of experience with solutions design or implementation complex application systems, cloud, multi-datacenter, and modernizing application environments, as well as multi-product integration Experience in Application Modernization, Digital Transformation and understanding of modern methodologies like Kubernetes, Containers & Microservices Architecture, agile development, and DevSecOps and associated capabilities like automation, orchestration, and configuration management Ability to explain technical concepts to non-technical audiences Familiarity with enterprise solutions and architectures, including cloud, big data, virtualization, storage, middleware, clustering, and high availability Excellent presentation skills; ability to present to small and large groups of mixed business, technical, management, and leadership audiences Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations Understanding of complex enterprise solutions and architectures Ability to work well in a team environment and collaborate with others to provide the best solutions Knowledge of sophisticated sales motions Willingness to travel up to 50% of the time Record of working with partners, distributors, consultants, and service partners to create solutions propositions around Red Hat's solutions Expertise in one or more offerings from the Red Hat portfolio like OpenShift, Ansible, RHEL, JBOSS, Application Services/Middleware The following are considered a plus: Ability to handle multiple priorities and manage multiple large transactions between multiple organizations Experience working as an enterprise architect and strategizing with C-level users regarding technologies and roadmaps Red Hat Certified Architect (RHCA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because